Legal notice

2. Personal data of Customers are collected in case of:

3. During registration of an account in the Online Store, the Customer shall provide:

 a) e-mail address;

 b) address:

 a. postal code and town;

 b. country (state);

 c. street and street/flat number.

 c) name and surname;

 d) phone number.

 4. During registration of an account in the Online Store, the Customer defines an individual access password to their account. The Customer may change an account later in compliance with principles defined in Article 5.

 5. In case of Entrepreneurs, the above scope of data is additionally extended to cover the following data:

a) Entrepreneur’s legal name;

 b) NIP (tax identification number).

6. When using the Newsletter service, the Customer shall provide their e-mail address only.

 7. When using the contact form service, the Customer shall provide their e-mail address only.

 8. Additional information may be collected when the Customer uses the Online Store Website, in particular an IP address assigned to the Customer’s computer or an external IP address of your internet provider, domain name, type of browser, access time, type of the operating system.

 9. Also navigation data may be collected from the Customers, including information on links and references they click or other activities undertaken by them in our Online Store. Legal grounds- legitimate interests (article 6 sec. 1 letter f of GDPR) in form of facilitation of use of services rendered by electronic means and improvement of functionality of such services.

10. To determine, exercise and enforce claims, come personal data provided by the Customer when using functionalities of the Online Store may be provided, such as: name, surname, information about use of services, if claims result from the manner of user of services by the Customer, other data necessary to prove existence of claim, including the volume of suffered losses. Legal grounds- legitimate interests (article 6 sec. 1 letter f of GDPR) in form of determination, exercising and enforcement of claims and defense against claims in litigation and proceeding in front of other public authorities.

 11. Personal data are provided to Ermin Smlatic on voluntary basis in relation to concluded sales contracts or services rendered via the Online Store Website, provided that, however, without data specified in the data forms in the Registration process, Registration and establishment of a Customer Account is not possible, and if orders are placed without Registration of Customer Account, placement and fulfilment of Customer order will be impossible.

Article 2 - To whom are data disclosed or provided and how long are they stored?

 a) Processors. Ermin Smlatic uses services of providers processing data only. They include for instance hosting providers, accounting services, providers of marketing systems, systems of traffic analysis in the Online Store, systems for analysis of marketing campaign efficiency;

b) Controllers. Ermin Smlatic uses services of providers that do not act on request only, but they define the objectives and manners of use of Customers’ personal data. They render electronic payment and banking services.2. Location. Providers of services have their registered offices mainly in Canada and other countries of the European Economic Area (EEA).

 b) If personal data are processed on the basis of execution of the contract, then the Customers’ personal data shall be processed by ermofly.com as long, as it is necessary for execution of the contract, and afterwards – for a period of time corresponding to the period of limitation of claims. If it is not provided otherwise in a specific provision, period of limitation amounts to six years, and in case of claims concerning periodical services or claims related to business activity – three years.

 a) Courier company;

2. we use two types of cookie files:

 b) Permanent cookies: are stored in the memory of Customer’s terminal device and stay there until they are deleted or expire. The mechanism of permanent cookies does not enable collection of any personal data or confidential information from Customer’s computers.